Associate Product Merchandiser

Job Summary of Associate Product Merchandiser:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities of Associate Product Merchandiser:

• Pioneers in the field of customer experience advocate for practices that enhance interactions with both internal team members and external customers
• Encourages and exemplifies a beneficial store culture founded on integrity, authenticity, and dignity
• Rings up customer transactions and processes returns with precision in accordance with set operational protocols
• Emphasizes the benefits of credit and loyalty schemes in customer communications
• Abides by the merchandising philosophy and adheres to the established procedures and standards in place
• Efficiently follows company guidelines and standards when processing and setting up merchandise for display and sale
• Initiates and engages in store recovery as necessary throughout the day
• Abides by the organizational, cleanliness, and recovery measures for the sales floor and assists in maintaining the cleanliness of the entire store
• Gives and accepts continual recognition and positive critique
• Adheres to the entirety of labor laws, regulations, and company policies
• Backs and engages in initiatives aimed at minimizing loss and decreasing shrink within the store
• Is involved in fostering safety consciousness and maintaining a safe environment
• Engages in other assignments as directed

Requirements of Associate Product Merchandiser:

• Has a strong grasp of customer service principles and practices
• Flexible in scheduling to provide support as needed for the organization
• Demonstrates excellent organizational abilities with a focus on the finer points
• Proficient in multitasking efficiently
• Possesses the capacity to appropriately handle shifts in direction or unexpected situations, supported by strong communication skills
• Efficient in handling heavy loads with or without the requirement for modifications
• Displays adeptness in working with peers and supervisors to achieve objectives
• A positive encounter with customers holds precedence in the retail industry