Client Relations Representative

Job Description for Client Relations Representative:

As integral team members, Client Relations Representative play a crucial role in enhancing every aspect of the customer journey. With a focus on delivering exceptional service, individuals in this position are tasked with duties like processing orders in the drive thru, preparing orders, serving customers, maintaining cleanliness in the dining area, engaging with patrons, and more.

We are recruiting Client Relations Representative who excel in a lively and dynamic setting. Immediate openings are available for various shifts, including mornings, evenings, and everything in the middle. If you're searching for a role, we have opportunities to consider. Competitive compensation and perks are available for all roles. Previous experience in the restaurant industry is not mandatory for this entry level position, as we offer paid training for all new Client Relations Representative. Rest assured, we will equip you with the necessary skills to advance in your restaurant career with us.

Benefits for Client Relations Representative:

• Access to voluntary benefits through an insurance marketplace, including Medical Pharmacy, Dental, Vision Life Insurance
• Short Term Disability, Hospital Indemnity, Legal Insurance
• Auto and Renter’s Insurance
• ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Perks Rewards for hourly Crew
• Paid Time Off
• Early closure for company events
• Flexible Scheduling
• Perkspot Employee Discount Program
• Must satisfy hours requirement per year

Responsibilities for Client Relations Representative:

The cognitive and physical requirements outlined above serve as a standard that Crewmembers need to fulfill to effectively carry out the necessary responsibilities of this role.

• Appropriate adjustments can be provided to empower individuals with disabilities to carry out the necessary tasks.
• Weightlifting and transporting, pushing or dragging bulky items weighing up to 50 pounds
• Lower yourself, bow, pivot, or crouch down
• Go up or down the steps
• Extend and seize items (both overhead and below the waistline)
• Exceptional verbal and written interaction skills
• Demonstrating punctuality for assigned work hours is crucial
• Maintaining cleanliness in the restaurant by tidying up tables, floors, and various other sections
• Efficiently handling customer requests and managing transactions with promptness
• Adhere to the correct safety protocols when working with or cooking food
• Ability to multitask

Requirements for Client Relations Representative:

• Individuals must be at least 16 years old in order to meet the age requirement
• Deliver prompt and amiable assistance to all clients
• Collaborate as a group, aiding fellow team members in finishing tasks and projects to guarantee a seamless provision of service
• Perform well when faced with intense situations and maintain a rapid pace
• To embrace Raising Cane's culture, one must strive to find a harmonious blend between diligence and enjoyment while also showcasing proactive behavior
• Team player
• Excellent communicator
• Demonstrating happiness, politeness, and excitement in one's demeanor
• Diligent and focused
• Responsible and dependable
• Authentic and genuine
• Finds satisfaction in completing tasks successfully