Client Service Agent

Job Description for Client Service Agent:

As an important part of our team,Client Service Agent impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are in the market for Client Service Agent who can excel in a lively and rapid environment. Immediate vacancies are open for all shifts be it mornings, evenings, or any time in between. We have a spot waiting for you. Competitive pay and benefits are available for all roles. This entry level position does not necessitate prior experience in the restaurant sector, as we provide paid training for all new Client Service Agent. You can be confident that we will equip you with the essential tools to progress in your Restaurant career with us.

Benefits for Client Service Agent:

• Opportunity to explore voluntary perks via an insurance marketplace, including Medical Pharmacy, Dental, Vision Life Insurance
• Short term disability insurance is designed to offer financial protection by replacing a portion of your income for a limited period if you are unable to work due to a covered illness or injury, helping to support you and your family during a difficult time
• Auto and renter’s insurance offer comprehensive protection for both the vehicle owner and the renter against unforeseen events and liabilities
• ID Theft Protection
• The OnePass Gym Membership Program allows individuals to access multiple gyms with a single membership
• Individuals over the age of 21 are eligible to enroll in the 401(k) plan with a Safe Harbor employer match
• Accessing professional advice from financial consultants for budgeting and retirement plans
• Crewmember Assistance Program
• Education assistance
• Pet Insurance
• Perquisites for hourly Crew as a reward
• Paid Time Off
• Implementing an early finish for organizational functions
• Flexible Scheduling
• Perkspot offers a program that gives employees access to discounts and benefits not available to the general public
• The obligation to meet the hours quota each year cannot be overlooked

Responsibilities for Client Service Agent:

The mental and physical demands depicted here are a reflection of what Crewmembers must meet in order to proficiently carry out the core responsibilities of this job.

• Reasonable adaptations could be offered to support individuals with disabilities in executing essential tasks.
• Hoisting and transferring, pressing or yanking sizable items weighing up to 50 pounds
• Descend, incline, rotate, or lower your posture
• Ascend or descend the flight of stairs
• Extend to acquire and control objects at different levels
• Superb verbal and written correspondence talents
• Timeliness in attending planned shifts is a key competency
• Performing the necessary tasks to clean and maintain tables, floors, and additional spaces within the restaurant
• Streamlining customer order processing and effectively handling payment transactions
• Make sure to comply with the correct safety guidelines when working with or cooking food
• Ability to multitask

Requirements for Client Service Agent:

• Must be 16 years of age or older
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative
• Team player
• Excellent communicator
• Happy, Courteous and Enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job