Warehouse Merchandise Associate

Job Summary of Warehouse Merchandise Associate:

Required to provide a superior customer experience through effective customer interactions, reflecting customer-centric beliefs, and ensuring a well-kept retail atmosphere while adhering to operational guidelines and security measures.

Responsibilities of Warehouse Merchandise Associate:

• Trailblazers in customer service set the bar high for interactions with both internal team members and external clientele through proven practices
• Bolsters and embodies a constructive store culture with a commitment to sincerity, moral principles, and decorum
• Follows set operating procedures to ring up customer purchases and manage returns effectively
• Advocates for the endorsement of credit and loyalty initiatives during customer engagements
• Sustains and supports the merchandising philosophy while adhering to established procedures and standards
• Correctly manages and preps inventory for placement on the sales floor, in line with the standards and procedures set by the company
• Begins and takes part in store revitalization as necessary throughout the day
• Ensures adherence to organizational, tidiness, and restoration guidelines for the sales area and contributes to upholding the cleanliness of the whole establishment
• Gives and receives consistent recognition and helpful commentary
• Adheres to the entirety of labor laws, regulations, and company policies
• Collaborates and contributes to store shrink reduction targets and initiatives
• Involves oneself in promoting the importance of safety and preserving a secure environment
• Follows through with any additional responsibilities given

Requirements of Warehouse Merchandise Associate:

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Able to respond appropriately to changes in direction or unexpected situations
• Possesses strong communication skills
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors to accomplish tasks
• Retail customer experience preferred