Storefront Merchandise Associate

Job Summary of Storefront Merchandise Associate:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities of Storefront Merchandise Associate:

• Trailblazers in customer service set the bar high for interactions with both internal team members and external clientele through proven practices
• Champions and exhibits a positive store culture that prioritizes integrity, honesty, and respect
• Provides accurate change back to customers and processes transactions in adherence to operating procedures
• Encourages the promotion of credit and loyalty programs as part of customer interactions
• Follows established procedures and standards in line with the merchandising philosophy for consistency
• Efficiently follows company guidelines and standards when processing and setting up merchandise for display and sale
• Takes the lead and joins in store recovery as needed during the day
• Follows all organizational, tidiness, and restoration standards for the sales floor and takes part in preserving the cleanliness of the entire store
• Offers ongoing praise and constructive input
• Adheres to the entirety of labor laws, regulations, and company policies
• Supports the objectives and takes part in efforts to reduce shrinkage in the store
• Engages in promoting safety awareness and upholding a secure environment
• Carries out any other tasks as designated

Requirements of Storefront Merchandise Associate:

• Shows a high level of skill in interacting with patrons and resolving issues promptly
• Ready to modify availability as required to support business demands
• Exhibits outstanding organizational abilities along with a careful focus on particulars
• Skilled in managing a variety of tasks concurrently
• Adaptable in responding effectively to shifts in direction or unexpected situations while also showcasing strong communication skills
• Proficient at lifting heavy loads with or without the necessity for reasonable accommodation
• Effectively interacts with peers and supervisors to accomplish shared tasks
• A positive encounter with customers holds precedence in the retail industry