Store Merchandise Associate

Job Summary of Store Merchandise Associate:

Required to provide top-notch customer service through meaningful interactions with clients, reflecting customer-centric beliefs, and sustaining a well-maintained retail environment while adhering to operational guidelines and theft prevention measures.

Responsibilities of Store Merchandise Associate:

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs during customer interactions
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintenance of a risk-free environment
• Performs other duties as assigned

Requirements of Store Merchandise Associate:

• Shows superior proficiency in providing quality customer support
• Willing to accommodate varying work hours to meet company requirements
• Shows a high level of organizational proficiency with a keen eye for detail
• Competent in juggling multiple responsibilities concurrently
• Skilled at adjusting promptly to alterations in course or unforeseen circumstances, coupled with excellent communication competencies
• Able to handle heavy objects with or without necessary modifications
• Demonstrates effective teamwork with peers and superiors to complete assignments
• The retail customer encounter is highly valued by consumers