Distribution Merchandise Associate

Job Summary of Distribution Merchandise Associate:

Obligated to ensure a high level of customer satisfaction through engaging with customers, embodying customer service philosophy, and maintaining a well-organized store environment, while complying with operational, merchandise, and security regulations.

Responsibilities of Distribution Merchandise Associate:

• Trailblazers in customer service set the bar high for interactions with both internal team members and external clientele through proven practices
• Sustains and reflects a supportive store climate by valuing honesty, trustworthiness, and politeness
• Adheres to established procedures when processing customer transactions and providing change back to customers
• Advocates for the promotion of credit and loyalty programs when interacting with clients
• Sustains and supports the merchandising philosophy while adhering to established procedures and standards
• Adheres to company protocols and standards while preparing and organizing merchandise for placement on the sales floor
• Commences and takes part in store restoration as needed during the day
• Ensures the adherence to organizational, cleanliness, and recovery standards specific to the sales floor and actively participates in keeping the entire store clean
• Offers and embraces continual recognition and helpful feedback
• Upholds all labor regulations, policies, and procedural guidelines
• Collaborates and contributes to store shrink reduction targets and initiatives
• Takes part in activities that raise awareness about safety and ensure a hazard-free setting
• Completes tasks beyond the regular scope of work

Requirements of Distribution Merchandise Associate:

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Able to respond appropriately to changes in direction or unexpected situations
• Possesses strong communication skills
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors to accomplish tasks
• Retail customer experience preferred