Associate Merchandise Coordinator

Job Summary of Associate Merchandise Coordinator:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities of Associate Merchandise Coordinator:

• Visionaries in customer experience management pave the way for improved interactions with both internal and external customers through established practices
• Backs and exemplifies a favorable store environment by championing honesty, ethical behavior, and kindness
• Carries out customer purchase and return transactions following prescribed operational procedures with precision
• Stresses the importance of discussing credit and loyalty programs with customers
• Adheres to the set procedures and standards in accordance with the merchandising philosophy
• Conforms to company procedures and standards when preparing products for placement on the sales floor
• Starts and engages in store revival as necessary throughout the day
• Ensures compliance with the organizational, cleanliness, and recovery criteria for the sales area and participates in the overall store cleanliness upkeep
• Gives and accepts continual recognition and positive critique
• Follows all labor statutes, principles, and operational protocols
• Endorses and joins programs targeted at decreasing shrinkage and meeting reduction goals
• Takes part in activities that raise awareness about safety and ensure a hazard-free setting
• Executes additional responsibilities as required

Requirements of Associate Merchandise Coordinator:

• Has a strong grasp of customer service principles and practices
• Open to adjusting working hours to meet the changing needs of the company
• Demonstrates exceptional organizational skills with a precise attention to detail
• Proficient at multitasking effectively
• Demonstrates the skill to appropriately address changes in direction or unexpected situations along with possessing excellent communication abilities
• Skilled in handling heavy items with or without the requirement for modifications
• Displays adeptness in working with peers and supervisors to achieve objectives
• Consumers lean towards enjoying a well-crafted retail customer experience