Receiving Merchandise Associate

Job Summary of Receiving Merchandise Associate:

Responsible for delivering excellent customer service by actively engaging and assisting customers, embodying customer experience principles, and maintaining a tidy store environment, while following operational, merchandise, and loss prevention protocols.

Responsibilities of Receiving Merchandise Associate:

• Pioneers in the field of customer experience advocate for practices that enhance interactions with both internal team members and external customers
• Backs and demonstrates a constructive store ambiance characterized by honesty, morality, and reverence
• Utilizes defined operational guidelines to accurately ring up customer purchases and handle returns
• Advocates for the promotion of credit and loyalty programs when interacting with clients
• Adheres to the merchandising philosophy and complies with the set procedures and standards
• Ensures precise handling and organization of merchandise in preparation for showcasing on the sales floor, adhering to company policies and criteria
• Commences and engages in store recovery as needed during the day
• Adheres to the set organizational, cleanliness, and recovery protocols for the sales floor and actively contributes to maintaining the store's cleanliness
• Gives and accepts continual recognition and positive critique
• Upholds all labor regulations, policies, and procedural guidelines
• Engages in and supports store initiatives that aim to reduce shrink and meet goals
• Is actively involved in promoting safety consciousness and ensuring a secure environment
• Executes supplementary tasks as assigned

Requirements of Receiving Merchandise Associate:

• Demonstrates expertise in ensuring customer satisfaction through tailored services
• Open to adjusting working hours to meet the changing needs of the company
• Has adept organizational skills and a thorough attention to specifics
• Adept at handling numerous tasks concurrently
• Demonstrates the ability to react suitably to variations in direction or surprising situations, alongside possessing exceptional communication strengths
• Able to handle heavy objects with or without necessary modifications
• Collaborates efficiently with colleagues and supervisors to achieve objectives
• The retail customer encounter is highly valued by consumers