Regional Merchandise Associate

Job Summary of Regional Merchandise Associate:

Required to provide a superior customer experience through effective customer interactions, reflecting customer-centric beliefs, and ensuring a well-kept retail atmosphere while adhering to operational guidelines and security measures.

Responsibilities of Regional Merchandise Associate:

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs during customer interactions
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintenance of a risk-free environment
• Performs other duties as assigned

Requirements of Regional Merchandise Associate:

• Possesses a great talent for creating positive customer experiences
• Ready to modify availability as required to support business demands
• Possesses remarkable organizational aptitude with a meticulous eye for detail
• Capable of managing multiple assignments at once
• Proficient in responding adeptly to changes in direction or unforeseen scenarios while also having strong communication proficiencies
• Competent in lifting heavy loads with or without accommodations
• Demonstrates effective teamwork with peers and superiors to complete assignments
• Customers have a strong inclination towards a positive retail experience