Job Summary of Logistics Merchandise Associate:
Required to provide a superior customer experience through effective customer interactions, reflecting customer-centric beliefs, and ensuring a well-kept retail atmosphere while adhering to operational guidelines and security measures.
Responsibilities of Logistics Merchandise Associate:
- Leaders set the standard for customer experience protocols that benefit interactions with both company employees and external clientele
- Promotes and embodies a constructive store environment by practicing truthfulness, ethical behavior, and courtesy
- Utilizes defined operational guidelines to accurately ring up customer purchases and handle returns
- Advocates for the endorsement of credit and loyalty initiatives during customer engagements
- Maintains the merchandising philosophy by following the established procedures and standards effectively
- Skillfully processes and preps merchandise for display on the sales floor according to company protocols and standards
- Starts and engages in store revival as necessary throughout the day
- Follows all organizational, tidiness, and restoration standards for the sales floor and takes part in preserving the cleanliness of the entire store
- Provides and embraces regular acknowledgment and supportive feedback
- Complies with all regulations, rules, and protocols related to employment
- Endorses and joins programs targeted at decreasing shrinkage and meeting reduction goals
- Involves oneself in promoting the importance of safety and preserving a secure environment
- Carries out additional duties as delegated
Requirements of Logistics Merchandise Associate:
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong organizational skills with attention to detail
- Capable of handling multiple tasks at one time
- Able to respond appropriately to changes in direction or unexpected situations
- Possesses strong communication skills
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors to accomplish tasks
- Retail customer experience preferred